Fq99 Terms and Conditions — Please Read Before Use

By using fq99 (referred to in these bundles as "platform", "we", "our"), you are considered to have given your full consent to these Terms and Conditions. Your relationship with fq99 is governed by these terms, so please read them carefully before accessing the platform for the first time.

Fq99 is an internationally licensed online gaming operator. Our platform offers slots, Live Casino, bingo, and a wide variety of other games. These Terms and Conditions apply to the use of all such services.

These Terms and Conditions are available in English and Bengali. In the event of any conflict between the two versions, the English version shall prevail.

To register an account and play on fq99, the following conditions must be met:

• You must be at least 18 years old. Use of the fq99 platform by minors is strictly prohibited.
• Each individual may hold only one account. Multiple accounts are prohibited and, if detected, all accounts will be closed.
• All information provided during registration must be accurate and truthful. Submitting false or incorrect information may result in account termination.
• Fq99 cannot be used if online gaming is legally prohibited in your country or region.
• Fq99 may request additional documents for identity verification at any time after account creation.

You are advised to use a strong password when registering your account. Do not share your login credentials with any third party. If you suspect unauthorized access to your account, contact fq99 support immediately.

The following rules apply when making deposits on fq99. We support Mobile Banking, Nagad, Rocket, and other approved payment methods.

• Deposits must be made from a payment account registered in your own name. Funds sent from third-party accounts will not be accepted.
• Minimum and maximum deposit limits may vary by payment method. Please check the relevant section before making a deposit.
• Deposits are usually credited to your account instantly. If there is a delay due to technical issues, please contact fq99 support.
• Fq99 may require additional verification for deposits made via credit or debit card.
• If a deposit transaction appears suspicious, fq99 may place a temporary hold on it pending investigation.

The following conditions apply when withdrawing winnings from fq99. We want your withdrawal process to be as simple and fast as possible.

• Withdrawals must be made using the same payment method used for the deposit.
• KYC (Know Your Customer) verification may be required before your first withdrawal. This may involve submitting a copy of your national ID or passport.
• Winnings derived from bonuses are subject to the applicable wagering requirements before withdrawal.
• Maximum daily or weekly withdrawal limits may apply and can vary depending on the payment method and account tier.
• Withdrawal requests are generally processed within a few minutes to 24 hours. Bank transfers may take longer.
• In cases of suspicious activity, fq99 reserves the right to temporarily place a hold on withdrawals pending investigation.

Fq99 offers a variety of bonuses and promotions. Each offer comes with its own terms. Please read them carefully before claiming any bonus.

• Wagering Requirement: Most bonuses require a minimum wagering amount before withdrawal. For example, a 30x wagering requirement means you must wager 30 times the bonus amount.
• Validity: Each bonus has a set expiry period. If the wagering requirement is not met within that period, the bonus will be forfeited.
• Game Restrictions: Some bonuses are only valid for specific games. Full details are provided on each promotion's page.
• Multiple Accounts: If a single individual attempts to claim bonuses through multiple accounts, all bonuses will be voided.
• Welcome Bonus: The welcome bonus is available once per new account only.

The following general rules must be followed while playing on fq99. Individual games may also have their own additional rules.

• Game outcomes are determined by RNG (Random Number Generator) technology and are independently verified. No manipulation is possible.
• If a technical error causes inconsistencies in game results, fq99 reserves the right to refund the bets for that round.
• In Live Casino games, the dealer's decision is considered final.
• If a bet is lost due to a disconnection, the outcome will be determined based on data recorded on our servers.
• Disrespectful behavior toward other players may result in a temporary or permanent account suspension.

The following activities are strictly prohibited on fq99. Violations may result in immediate account suspension and forfeiture of any funds.

• Creating multiple accounts to claim bonuses or promotional offers.
• Using any software, bots, or automated tools to play games.
• Attempting to access another user's account.
• Attempting to hack or launch a cyber attack on fq99's systems.
• Using the platform for money laundering or any other illegal financial activity.
• Colluding with other users to gain an unfair advantage.
• Any attempt to circumvent the platform's security systems.

Fq99 takes the protection of your personal information very seriously. For full details on how we collect and use your data, please refer to our Privacy Policy Available on the page.

• Information collected at registration is used solely for account management and legal compliance purposes.
• Fq99 never sells your personal information to third parties for marketing purposes.
• Information may be disclosed to government authorities where required by legal obligation.
• Your information is kept secure through SSL encryption.

Fq99 has always believed in responsible gaming. Gaming is for entertainment, not as a means of income. We have made the following features available on our platform.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a limit on how long you play in a single session.
• Self-Exclusion: Temporarily exclude yourself from the platform for a set period.
• Reality Check: You will receive periodic reminders about your gaming time and spending.

For more information and support regarding gaming addiction, please visit our Responsible Gaming View page.

Fq99 reserves the right to change, amend, or update these Terms and Conditions at any time. When making changes, we follow the procedure below:

• Advance notice will be given via email or an on-platform notification for any significant changes.
• Minor or legally required changes may take effect immediately.
• Continued use of fq99 after any changes have been made constitutes your acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

The "Last Updated" date at the top of this page will always reflect the most recent change. We recommend checking this date regularly.

Fq99 operates under an international license. These Terms and Conditions are governed by the laws of the relevant licensing authority.

• Any dispute between fq99 and a user will first be addressed through negotiation and mutual discussion.
• If a resolution cannot be reached through discussion, the matter will proceed to arbitration.
• Fq99 carries limited liability for any failure to deliver services. fq99's liability is restricted in cases of technical errors, third-party issues, or unforeseen circumstances.
• The user agrees to engage in gaming responsibly, and fq99 cannot be held liable for any losses incurred.

If you have any questions about these Terms and Conditions or need clarification on any matter, please contact our support team. We are available 24/7, seven days a week.

• Instant support is available via live chat.
• You can send detailed inquiries via email: [email protected]
• For general inquiries, visit our FAQ Page See.

Our support team provides full service in Bengali. We take every issue and complaint seriously and work to resolve them as quickly as possible.